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  • bobsys

    veterán

    válasz economist #27376 üzenetére

    8007065E - itt

    I noted that you receive error WindowsUpdate_8007065E when you try to install updates on your computer. Let’s start troubleshooting this issue by using the steps below. It might help to resolve your problem.

    1. Restart the computer in safe mode (to restart in safe mode keep tapping F8 key during restart).
    2. Click in start and in Start search box type CMD.
    3. In the list Right click on CMD and click Run as Administrator.
    4. At the command prompt, type net stop cryptsvc.
    5. Rename C:\windows\System32\Catroot2 to Catroot2.old.
    6. Open C:\windows folder, and then rename the SoftwareDistribution folder as SoftwareDistribution.old.
    7. At the command prompt, type net start cryptsvc and press enter
    8. Restart the computer in normal mode
    9. Run the updates and verify if you are able to get the updates without any errors.

    Also disable all security software before running the updates.

    If the issue persists, reply back with the following details:

    1. Did you make any changes on the computer?
    2. Do you have any security software installed on the computer?
    3. Which was the last update installed on the computer? To verify the last update, open Window update page and click on View installed update.

    Hope this helps.

    Regards,

    Srinivas
    Microsoft Answers Support Engineer
    Visit our Microsoft Answers Feedback Forum and let us know what you think

    a 800B0100 hibara pedig ezt probald meg

    Enterprise Admin? Kirk kapitany leszel? - Ne törődjél semmivel, egyél zsömlét kiflivel

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