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• #59998 Norbi29 tag Norbi29 #59973

  Új Válasz 2016-04-06 17:50:18 #59998

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  Norbi29

  tag

  válasz Norbi29 #59973 üzenetére

  Ez a válasz jött.
  Sokra nem mentem vele.

  Thank you for contacting eBay Customer Support about the cases that has been open for item that you purchased. I’m sorry to hear that the transaction did not go as expected. I'm happy to help you with this.

  If a case is closed in the buyer's favor, you can appeal the decision within 30 days by providing supporting documentation.

  Here are some situations in which you might appeal a decision:
  • If you haven't received the returned item yet
  • If there's an issue with the returned item
  • If you have already provided tracking information showing the item was delivered
  • If you already issued a refund
  • If the buyer filed a chargeback

  To appeal a decision, please follow the steps below:
  1. Go to your My eBay.
  2. Click Send an appeal.
  3. Select the appeal reason from the drop-down menu.
  4. Include more details in the text box (optional).
  5. Click Send appeal.

  Please note that you can only appeal a case which has been closed against you. You are unable to appeal a case which is still open or has been closed in your favor.

  If a decision is reversed, we'll repay you any refund sent to the buyer. Please keep in mind that listing or other fees won't be refunded.

  We appreciate your patience and understanding.

  Ezzel az a bajom,hogy hiába megyek be a my ebayre,ott nincs ilyen lehetőség,hogy send an appeal.
  Telefon meg nem az én világom angolul

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