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Új hozzászólás Aktív témák
-
Anonymusxx
aktív tag
"Thank you for your message to DeepL Support!
You chose an annual subscription when you started you DeepL Pro subscription with the free trial on November 14, 2021.
As the DeepL Pro Service you booked is a subscription, it renews automatically, if not cancelled in time.
As a gesture of goodwill, we could downgrade your contract to a monthly subscription as the first month has already fully passed and the service was used during that time. We could then cancel retroactively to December 28, 2021 and refund the remaining annual fee of 62.89EUR.
Feel free to give us a short feedback wether we may continue this way for you.
If you have any further questions or concerns, please do not hesitate to contact us again!"Le volt az mondva, hisz nem tudtam használni se...
Közben találtam emailt a lemondásról:
"Your DeepL Pro subscription 1050342 was canceled. Your subscription will remain active until the end of the current billing period, 2022. nov. 27., at which point, your subscription will be deactivated."
Én nem tudom mi ez..
Közben találtam egy másikat is: nov 28.-án:
"
Dear xy
Thank you for upgrading your subscription to an annual plan."Én biztos nem upgardingoltam...
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